07 Apr 2025, 11:24

Closing my Intuit account because they seem to use plaintext passwords

2025 apr 07 intuit dot com pissing me off 1000

It all started when I received an email alert that someone was trying to log into my account at 00:08 AM last night.

Fuck. They must be using compromised credentials. APPARENTLY INTUIT DIDN’T DISABLE ALL BREACHED PASSWORDS AFTER THEY GOT HACKED

I saw they offered a way to report it.

“If you didn’t make this request, contact us.

The “contact us” bit had a long-ass link with enough identifiers to prove exactly what I was reporting. But click that link dumped me on a generic contact page. fffs.

I logged in easily enough because Intuit didn’t disable breached passwords.

I then tried to change my password.

Here are the stated requirements:

  • 8 or more characters
  • Upper and lower case letters (e.g. Aa)
  • A number (e.g. 1234)
  • A symbol (e.g. !@#$)

2025 apr 07 intuit password requirements 1000

So here is what I tried:

woD9ffDuqCZh-FvoPpb_u.RrchCs6RQq-vWzevD*tzZJWF@XzmLEsV68wo7UAJ*66CYXAm@N!*s*g!42-gow*-*-4sD23EBXYgfe

Seems strong enough! It’s even described as STRONG

2025 apr 07 intuit thinks its strong 1000

Intuit rejected it with a vague message: “Invalid password.” No explanation.

2025 apr 07 intuit invalid password 1000

I tried 64 characters. Then 53 characters. Finally, they accepted a password with just about 30 characters.

Is Intuit still saving passwords in plaintext??

How do I close my account???